Privacy & Policy
At Fortune & Facet, we are 100% committed to protecting the privacy and security of our customers and site visitors. We understand the trust you place in our business when you provide us with personal data. Our Privacy Policy sets out how we handle your personal data with your privacy in mind. We do not share your data with third parties for them to market their products/services to you. If you have any questions about how we Protect Your Privacy, please contact us at ……..
What The Privacy Policy Explains
What personal data we collect
Why we collect it and how we use it (legal grounds)
Who we share it with
Your rights under UK GDPR / Data Protection Act 2018
How to contact us
Who are we
We operate under Fortune & Facet, registered in the UK.
Registered address: [Insert Address]
Email: [Insert Email]
Eligibility & Age Restriction
Our competitions are only open to people aged 18 or over.
We do not knowingly collect data from anyone under 18. If we discover a user is under 18, we will delete their data and void any entry.
What Personal Data We Collect & Why
Data You Provide:
Name
Email address
Phone number
Postal/billing address
Account username/password (if applicable)
Payment details (processed securely by third-party payment providers)
Competition entry responses
Communications you send us
Data Collected Automatically:
IP address and location
Device type and browser
Pages visited and interactions
Cookies and tracking data
Data from Third Parties:
Analytics providers (e.g., Google Analytics, Meta Pixel)
Payment processors (e.g., Stripe, PayPal)
Email marketing platforms (e.g., Klaviyo, Mailchimp)
| Purpose | Types of Data Used | Legal Basis for Processing |
| To create and register your account | Identity, Contact, Profile, Social | To fulfil our contract with you |
| To provide secure access to your account | Identity, Contact, Social | To fulfil our contract with you |
| To allow you to enter and take part in competitions | Identity, Contact, Financial, Prize/Reward Details | To fulfil our contract with you |
| To process payments you make on our site | Identity, Contact, Financial | To fulfil our contract with you |
| To organise delivery or collection of prizes if you win | Identity, Contact, Prize/Reward Details | To fulfil our contract with you |
| For internal operations such as record-keeping and business management | All categories | - To fulfil our contract with you - To comply with legal requirements- Necessary for our legitimate business interests (efficient administration and service delivery) |
| To inform you about updates to this Privacy Policy, our Terms & Conditions, or any service/product changes | Identity, Contact | - To fulfil our contract with you - To comply with legal requirements |
| To respond to enquiries by phone, email, or post | Identity, Contact | - To fulfil our contract with you - Necessary for our legitimate interests (ensuring customer satisfaction and clear communication) |
| To let you know about competitions, services, or products you may be interested in | Identity, Contact, Profile | - Where you have shown interest: Necessary for our legitimate interests (developing our business) - Where you have opted in: Consent |
| To send you marketing from third parties or share your details with them so they can contact you directly | Identity, Contact, Profile | Consent |
| To personalise and improve your website experience, including showing tailored content and adverts | Identity, Contact, Profile, Usage, Technical | Consent |
| To make sure our website functions correctly and securely | Usage, Technical | Necessary for our legitimate interests (providing a secure, functioning website) |
| To monitor, test, and troubleshoot the website, as well as support interactive features | All categories | - To fulfil our contract with you - Necessary for our legitimate interests (ensuring smooth website performance) |
| To verify identity, prevent fraud, and address security risks | All categories | Necessary for our legitimate interests (protecting against fraud, security incidents, and crime) |
| To request feedback through reviews and surveys | Identity, Contact, Profile, Usage, Technical | Necessary for our legitimate interests (improving services, developing new features, and promoting growth) |
| Purpose | Types of Data Used | Legal Basis for Processing |
| To create and register your account | Identity, Contact, Profile, Social | To fulfil our contract with you |
| To provide secure access to your account | Identity, Contact, Social | To fulfil our contract with you |
| To allow you to enter and take part in competitions | Identity, Contact, Financial, Prize/Reward Details | To fulfil our contract with you |
| To process payments you make on our site | Identity, Contact, Financial | To fulfil our contract with you |
| To organise delivery or collection of prizes if you win | Identity, Contact, Prize/Reward Details | To fulfil our contract with you |
| For internal operations such as record-keeping and business management | All categories | - To fulfil our contract with you - To comply with legal requirements- Necessary for our legitimate business interests (efficient administration and service delivery) |
| To inform you about updates to this Privacy Policy, our Terms & Conditions, or any service/product changes | Identity, Contact | - To fulfil our contract with you - To comply with legal requirements |
| To respond to enquiries by phone, email, or post | Identity, Contact | - To fulfil our contract with you - Necessary for our legitimate interests (ensuring customer satisfaction and clear communication) |
| To let you know about competitions, services, or products you may be interested in | Identity, Contact, Profile | - Where you have shown interest: Necessary for our legitimate interests (developing our business) - Where you have opted in: Consent |
| To send you marketing from third parties or share your details with them so they can contact you directly | Identity, Contact, Profile | Consent |
| To personalise and improve your website experience, including showing tailored content and adverts | Identity, Contact, Profile, Usage, Technical | Consent |
| To make sure our website functions correctly and securely | Usage, Technical | Necessary for our legitimate interests (providing a secure, functioning website) |
| To monitor, test, and troubleshoot the website, as well as support interactive features | All categories | - To fulfil our contract with you - Necessary for our legitimate interests (ensuring smooth website performance) |
| To verify identity, prevent fraud, and address security risks | All categories | Necessary for our legitimate interests (protecting against fraud, security incidents, and crime) |
| To request feedback through reviews and surveys | Identity, Contact, Profile, Usage, Technical | Necessary for our legitimate interests (improving services, developing new features, and promoting growth) |
Who We Share Your Data With
We may share your data with:
Payment processors (Stripe, PayPal, etc.)
Email/SMS marketing platforms (Klaviyo, Mailchimp, etc.)
Advertising & analytics platforms (Google Ads, Meta Ads)
IT & website hosting providers
Couriers and prize fulfilment partners
Legal/regulatory authorities when required
We do not sell your personal data.
International Data Transfers
If we transfer your data outside the UK/EEA, we ensure it is protected using safeguards like the UK International Data Transfer Agreement or standard contractual clauses.
Cookies & Tracking
We use cookies and tracking tools to:
Improve site functionality
Measure performance
Deliver targeted advertising
Non-essential cookies are only set after you give consent via our cookie banner. You can change your preferences at any time in your browser or through our Cookie Policy.
Data Retention
We keep your personal data only as long as necessary to:
Provide services and process competitions
Comply with legal obligations
Resolve disputes
After that, your data will be securely deleted or anonymised.
Winner Announcements
If you win, we may publish:
Your first name
Town/city
Photograph or video (if agreed)
You can opt out of publicity by contacting us before publication.
Your Rights
You have the right to:
Access the data we hold about you
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Complain to the ICO
We aim to respond to all valid requests within 30 days.
Security Measures
We take appropriate measures to protect your data, including encryption and secure hosting. However, no system is 100% secure.
Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with the new “Last updated” date, and we may notify you by email if significant.
Contact Us
To exercise your rights or ask a question, contact:
Email: [Insert Email]
Address: [Insert Address]