Last updated: 18.02.2026

1. Introduction

This Privacy Policy explains how Tig Jewellery Limited (Company No. 16333085), trading as Fortune & Facet (“Fortune & Facet”, “we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and enter our competitions.

We are committed to protecting your privacy and handling your data transparently and in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Data Controller

Tig Jewellery Limited is the data controller responsible for your personal data.

Registered address:
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Contact email:
info@fortuneandfacet.co.uk

3. Personal Data We Collect

We may collect and process the following data:

3.1 Information You Provide

• Full name
  
• Email address
  
• Postal address
  
• Phone number
  
• Date of birth
  
• Payment details (processed via secure third-party providers)
  
• Competition entries and answers
  
• Any correspondence you send to us

3.2 Automatically Collected Data

• IP address
  
• Device type
  
• Browser type
  
• Usage data (pages visited, time on site)
  
• Cookies and tracking technologies

4. How We Use Your Data

We use your data to:

• Administer competitions
  
• Process entries and payments
  
• Verify eligibility and identity
  
• Contact winners
  
• Deliver prizes
  
• Provide customer support
  
• Prevent fraud and misuse
  
• Comply with legal obligations
  
• Improve website functionality
  
• Send marketing communications (only where consent is given)

5. Lawful Bases for Processing

We process personal data under the following lawful bases:

Contractual necessity
To provide competition services you enter.

Legal obligation
To comply with laws and regulations.

Legitimate interests
To operate, improve, and secure our business.

Consent
For marketing communications and certain cookies.

6. Marketing Communications

You will only receive marketing if:

• You opted in at checkout, or
  
• You explicitly subscribed

You can unsubscribe at any time using the link in emails or by contacting us.

7. Sharing Your Data

We may share data with:

• Payment processors
  
• IT and website service providers
  
• Delivery and courier companies
  
• Professional advisers (legal, accounting)
  
• Authorities where legally required

We do not sell personal data.

8. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards such as adequacy decisions or standard contractual clauses.

9. Data Retention

We retain data only as long as necessary:

• Competition records: up to 6 years for legal and tax purposes
  
• Marketing data: until you withdraw consent
  
• Account data: until account deletion or inactivity

10. Your Rights

You have the right to:

• Access your data
  
• Correct inaccurate data
  
• Request deletion
  
• Restrict processing
  
• Data portability
  
• Object to processing
  
• Withdraw consent at any time

To exercise rights, contact:
info@fortuneandfacet.co.uk

11. Complaints

You have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data is mishandled.

12. Security

We implement appropriate technical and organisational measures to protect your data, including:

• SSL encryption
  
• Secure payment gateways
  
• Access controls
  
• Monitoring for vulnerabilities

No system is 100% secure, but we take reasonable precautions.

13. Cookies

We use cookies to:

• Operate the website
  
• Analyse traffic
  
• Improve user experience
•  Support marketing efforts

You can manage cookie preferences via your browser or our cookie banner.

14. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy practices.

15. Children’s Privacy

Our competitions are strictly for ages 18+. We do not knowingly collect children’s data.

16. Changes to This Policy

We may update this policy from time to time. The latest version will always appear on our website.